ENTERPRISE APPLICATION MAINTENANCE & SUPPORT
Partho Technologies has a strong knowledge base and outstanding track record in helping governments and large organizations effectively build and maintain key business applications, as well as easily adapt to industry best practices. We typically have long term agreements with our clients to support their enterprise systems and applications.
Our AMS (Application Maintenance and Support) Service provides clients technical support and maintenance in wide range of technologies. Some of the services covered under AMS are:
We have our own easy to use ticketing and issue logging system. However, the Partho team has used numerous systems and is flexible to use other systems like Bugzilla. The AMS is governed by a Service Level Agreement
Partho AMS Service Delivery Model clearly lays out the following procedures: